Privacy Policy

1. Introduction

CallerInfo.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password (or Google OAuth credentials). If you subscribe to a paid plan, payment processing is handled entirely by Stripe — we do not store your credit card information.

Search Activity: We log phone numbers you search and the time of each lookup to enforce usage limits and provide your search history. Search queries are associated with your account.

Automatically Collected Data: We collect standard web server logs including IP address, browser type, operating system, referring URLs, and pages visited. We use cookies for session management and authentication.

3. How We Use Your Information

• To provide and maintain the Service
• To process your subscription and payments (via Stripe)
• To enforce search limits per your subscription plan
• To display your search history in your dashboard
• To communicate with you about your account or the Service
• To detect and prevent fraud, abuse, or unauthorized access
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: Stripe receives payment information to process subscriptions
• Legal Requirements: When required by law, court order, or governmental authority
• Safety: To protect the rights, safety, or property of CallerInfo.net or others

5. Data Retention

We retain your account information as long as your account is active. Search history is retained for 12 months. You may request deletion of your account and associated data by contacting us at support@callerinfo.net. Upon account deletion, your personal data will be permanently removed within 30 days.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data transmission, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use essential cookies for session management and authentication. We do not use tracking cookies or third-party advertising cookies. If you use Google Ads on our site, Google may set cookies according to their own privacy policy.

8. Third-Party Data Sources

Phone lookup results are sourced from third-party data providers. We do not control the accuracy or completeness of this data. The information displayed in search results is not created or verified by CallerInfo.net.

9. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your account and personal data
• Data Portability: Request your data in a machine-readable format
• Opt-Out: Unsubscribe from non-essential communications

To exercise any of these rights, contact us at support@callerinfo.net.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request disclosure of the categories and specific pieces of personal information collected, and request deletion of your personal information. We do not sell personal information as defined by the CCPA.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related inquiries or to exercise your data rights, contact us at:

Email: support@callerinfo.net

Website: CallerInfo.net